Sunday, May 22, 2011

Content Marketing Optimization Session with Lee Odden – PubCon 2010

Scott Cowley

If content can be searched, it can be optimized.

What are your customers’ content preferences? How do they discover? Consume? Share? Create a profile of your audience(s).

Use tools to create personas of data

Demographic info from Quantcast, CompeteKeyword info from SEMRush, GoogleEngagement info from PostRankSocial network info from Flowtown, Rapleaf

Create an editorial spreadsheet to plan all content that includes:

TopicKeywordsMedia TypePlaces Repost/Repurpose Content (Newsletter, Slideshare)Places to Promote (Facebook, Twitter, etc)

The SEO Content Cycle

Create & promote optimized contentContent is noticed, shared, & visibility growsExposure attracts more subscribers, fans, friends, linksIncrease links and exposure grows search & referral trafficTraffic & community provides data that you can research, develop to further grow social networks for content & SEO

Repurposing Content Example

Upload video to YouTubeEmbed in a blog post with show notesPost screen shots from video to FlickrUpload images and text as a story in a PowerPoint or PDF, upload to .docstoc, Scribd, etc.

Takeaways

Develop & optimize content with customers personas in mindThink like a publisher and create an editorial planDevelop channels of distribution & social linksLeverage both web & social media analytics

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After Cancellation Notice, Offshore SEO Company Threatens Negative Reputation Management Campaign

Ash Buckles

A company received a smear campaign threat from its outsourced SEO firm because the firm knows Google’s algorithm improperly ranks negative results, which Google claims helps to show an impartial view of the Web.

Reference this e-mail and tell me if you’d rather hire offshore to save a few dollars or go with a reputable SEO company that can provide you with skilled SEO link builders and an on-going professional relationship.

This is in response to a request to cancel services for a month-to-month service offering:

negative online reputation campaign Click to Enlarge

The legal nature of these tactics is questionable in the United States, but hiring an offshore firm doesn’t provide you the same protection from a “Negative Reputation Campaign.”

It’s unbelievable that an SEO company would put its own reputation on the line with such an e-mail because a client has decided to go with another SEO firm. I’ve seen these tactics for more than a decade in both Web design/development and SEO, and its extremely unfortunate.

A couple weeks ago, Google tweaked their algorithm to penalize DecorMyEyes.com after the NY Times published an article discussing their alleged fraudulent business practices that resulted in supposed increased Google rankings.

Bottom line: Google took action! They need to continue that effort with sites like RipOffReport.com, ComplaintsBoard.com, Scam.com and other sites that obtain very high positions in the Google Search Engine Results Pages (SERPs) and seem to be favored by Google’s algorithm.

When searching for brand names, you often see negative complaints published on these URLs at the top of the SERPs. I would understand seeing these URLs with negative information showing up in the SERPs for searches like:

Brand name scamBrand name sucksBrand name complaintsBrand name problemsAnd other keyword combinations based around negative terms

But when a brand name is the sole keyword and a complaint site URL is showing up #2, there is most likely an imbalance of credibility with Google’s algorithm that gives the complaint site the advantage.

Keep in mind the backlink portfolio to the URLs listed do not warrant a #2 ranking, nor does Google agree that a similarly credible website should rank for every brand in the world with little more than a brand name displayed in a page title, header tag and content body. At least Google’s love affair with Wikipedia can be argued that Wikipedia’s deep pages obtain thousands of links individually and therefore deserve a top ranking.

What did I miss in this post and plea to Google to do the right thing? Please comment and share.

Tags: Offshore SEO Company, Online reputation, orm, Outsourced SEO, Reputation Management


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Few Brave SEOs Conquered ‘Movember’

Dan Bischoff

To the chagrin of the rest of the office (and to their respective wives) seven of SEO.com’s best talent kept their upper lips away from the bite of a razor blade through Movember November — except for Christian. He’s the guy on the right with the weak-sauce ‘stache that he had to shave last week for some family photo. Seriously, priorities …

Anyway, the bold and brave souls called on their mustaches to power them for four weeks, and even made it through Thanksgiving without losing a turkey leg inside their grisly, nasty facial hair.

Nathan Blair (second photo down) won the Movember contest with his oily black handle bars. Cheers to you Nathan Blair, mustaches around the world are proud.

Tags: Movember


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10 Ways Brands Can Target Moms by Fusing Online Advertising and Social Media

Posted By Jaime on Mar 28th, 2011

This article by Hollis Thomases originally appeared in ClickZ on March 8, 2011.

A study recently released by Burst Media looking at “What Mom Likes Online” generated interesting findings. Among them: “Most moms say online ads promoting products geared towards the family and home fall flat” and “Moms found these ads ‘irrelevant or distracting’,” but that “Online ads that offer product coupons, sales promotion codes and/or other incentives resonate better with moms.” Other Burst Media findings highlight moms’ reliance on social media, niche websites, and mobile devices, echoing what was reported at last year’s ad:tech NY conference. So, what’s an advertiser to do? Here’s a great list for starters.

Give Mom what she wants. Since research finds that moms prefer ads with special offers and discounts, why fight the tide? Attract Mom to your site or social media channels with ads offering coupon downloads, rebates, or sample requests. Encourage her to share these offers with her friends and contribute back to the community with product reviews, fun photos, and other comments.Be a resource to moms. Use social media to offer truly helpful and useful branded content like tips, ideas, advice, how-to videos, news, etc. Moms love recipes (attention food product advertisers!), which not only makes for good resource and advertising content, but recipe communities are also great niche sites on which to advertise.

kraft-ppc-ad

Build a community around your brand. A branded community like Pampers’ MommyCast can become the hub within which your mommy audience can congregate, ask questions of each other and/or experts, share information, and participate in informal research. Promote this community through your online and offline advertising.Bring your branded social media efforts alive in your ads. Not only do you want to incorporate social media into your brand, and your brand into your social media, but you can also literally pull some of these efforts into your online advertising. There have been a number of brands like Volvo and Juicy Juice that have pulled their live tweets into display ads.

juicyjuicetwitterad

Deliver a message that’s cause-worthy. According to 2010 Cone Cause Evolution research, 95 percent of American moms believe cause marketing is acceptable, 92 percent want to buy a product that supports a cause, and 93 percent are likely to switch brands because of the brand’s support of a cause. These are some pretty potent stats! For example, Coke’s “Give it Back” campaign promotes recycling with concrete correlations that resonate with moms.

coke-give-it-back-ad

Cater to Mom’s mobile lifestyle. Don’t overlook mobile devices – moms rarely find themselves untethered these days. Mobile makes Mom’s life easier, and advertisers have a huge opportunity to literally put their brand in Mom’s pocket…or at least her pocketbook! Moms like branded apps that are truly useful and help save them time. Toys”R”Us has built a mobile app for iPhone and BlackBerry that sends deal alerts.

toys-r-us-mobile-deals

And Starbucks uses QR codes to let customers pay for coffee via iPhones.

starbucks-qr-code-app

With mobile social networks growing, advertisers can also look for sponsorship opportunities to gain visibility.

Put Mom in the driver’s seat. Instead of funneling ad messages through one social media channel, you have to reach moms on all fronts. Moms like control, they like having a lot of options, and giving them both lets them tap into their creative side. Let moms customize how they communicate with your brand. Make it easy for moms to connect with your brand on their own terms, whether it’s through Twitter, Facebook, e-mail, text alerts, mobile, or directly on your website. Use advertising to promote these options.Keep moms entertained. Multimedia rules Mom’s world. She loves videos, digital games, and mobile apps that engage, assist, entertain, and inform her…plus a bit of “cool factor” doesn’t hurt either. Generate the kind of ad creative that has a better chance of getting Mom’s attention and shared than a sales pitch. For example, Blendtec’s “Will It Blend?” YouTube campaign (just as easily converted into an infomercial) showcased the company’s blender power in a very attention-getting way. The campaign was such a huge hit that within two years, retail blender sales increased by 700 percent!

will-it-blend

Make it personal. The Aberdeen Group found that a move from segmentation-based marketing to one-to-one personalization can improve conversion rates by 22 percent and customer retention rates by 60 percent. Take advantage of this when developing social media and ad campaigns like MomsRising.org did with a campaign to boost its membership. It created a tool that lets users personalize a video using Mom’s name. You could also try personalizing to Mom’s needs and lifestyle, like Swiffer’s “Cleaning Personality” campaign.

swiffer-cleaning-personality-quiz

Make sure Mom knows how to find you. Prominently display your social media accounts (are they visible in your ads and on your website? Where is Ann Taylor’s social media presence on its site, for example?). Have direct calls-to-action encouraging moms to connect with your brand. (Caution: if you are going to do this, you better have worthwhile and active accounts to visit – there’s nothing worse than a brand promoting its social media account and having it be lame when you get there.)

The bottom line: moms are social media power users – they are savvy, shrewd, and not likely to be as easily fooled by advertising gimmicks. Use social media and advertising together well, however, and you’ll be pleased at the extended mileage you can get from your efforts.

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“All These Keywords in my AdWords Campaign Can’t Be Hurting, Can They?” WRONG! They Can!

Posted By WebAdvantage.net on Mar 18th, 2011

When managing an AdWords campaign, one of the most common mistakes people make is piling on too many keywords.  Their assumption—that more keywords equals more chances for their ad to be shown and get clicked—seems like a logical one.  However, what they fail to realize is that having too many keywords is most likely dragging their Quality Score down.

These so-called “bad keywords” are easy to spot in your AdWords campaigns by checking the Status column:

The quality and relevance of your keywords and ads are the most important factors in your campaign’s ranking and performance.  An individual keyword’s Quality Score is determined by its click-through rate (CTR), relevance to its Ad Group, historical performance, and other relevancy factors.  Therefore, the higher the Quality Score of your keywords, the less you pay for each click on your ad.

In this light, you can think of your Google AdWords campaign as an equation with the Quality Score being the most important part:

Google’s Quality Score is intended to ensure search users that they will find the information they are looking for quickly and easily by showing only those ads which are most relevant to their search queries.

Here’s the official explanation on Quality Scores from Google:

The AdWords system calculates a Quality Score for each of your keywords. It looks at a variety of factors to measure how relevant your keyword is to your ad text and to a user’s search query. A keyword’s Quality Score updates frequently and is closely related to its performance. In general, a high Quality Score means that your keyword will trigger ads in a higher position and at a lower cost-per-click (CPC).

A Quality Score is calculated every time your keyword matches a search query — that is, every time your keyword has the potential to trigger an ad. Quality Score is used in several different ways, including:

Google recommends that accounts are best organized in the following way:

One campaignSeveral tightly themed ad groups10-35 relevant keywords per ad group2-3 relevant ads per ad group

The best way to improve your keywords’ quality scores is by optimizing your account.  Here are some specific things that you can do:

Make sure that each keyword in each ad group closely relates to the ad(s) and the landing page.Don’t use broad or general keywords since they tend to generate many impressions but very few clicks.Strive to optimize keywords with a low CTR.Vary the match types.Use keywords made up of two or three words.Include relevant variations (plural, singular, synonyms, misspellings, etc.).Get rid of low search volume keywords unless they are: A new productA competitor’s termSeasonalEvent-based keywords

P.S.  If you need help optimizing your AdWords campaigns for higher Google Quality Scores, we offer a full suite of PPC Campaign Management services.  Give us a call at (410) 942-0488 or submit an RFP to learn how we can help.

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Search Engine Optimization: Know Before You Go

Many companies decide on a whim to jump on the SEO bandwagon without really understanding the ramifications. While SEO is becoming more and more vital to a successful business model, there are many things that need to be considered before moving forward. Below are a few points to get the juices flowing.

Seems like a simple thing, but you need to know how SEO will fit into the overall marketing objectives of your company. What will it accomplish? What do you want it to accomplish? Don’t just do SEO because everyone else is doing it. Do it for a specific reason.


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Identifying and Combating Duplicate Content Issues

Kevin Phelps

Duplicate ContentA recent post by Paddy Moogan from Distilled about when to use a 301 redirect and when to use a Rel =Canonical got me thinking about all the possible ways we can fight duplicate content issues.

First, for those who are new into search marketing; a duplicate content penalty is a consequence that the Search Engines impose when they find large amounts of text that have been copied from other sources on the Web. Some would argue that the search engines are simply filtering you out of the SERP’s (search engine results pages) in effort to deliver more relevant, fresh content. Anyway you look at it, you won’t benefit from it, and therefore it’s a penalty in my eyes.

Duplicate homepages can be seen as individual pages, possibly discounting the merit that your true homepage has earned. If your site homepage can be viewed like the examples below, you may want to continue reading to correct the error.

http://www.example.com or http://example.com are both good, but it needs to be one or the other.
http://www.example.com/index or /home or /homepage needs to be corrected.

There is also the possibility that someone has outright stolen your content. If that content you created has already been crawled and established itself in Google’s index, odds are that thief isn’t going to benefit on the search engines. Ideally they’ll just get filtered out.

Creating dozens of versions of the same article to distribute to article sites/networks is a rather popular link building technique. While I won’t take a stance on its effectiveness, if you use an article that is already on your site and create numerous versions of it, it can come back to bite you because the search engines can still see the correlation between the original and the copies spread all over the Web. It’s quite possible it could even discount those included links further.

Some shopping cart content management systems can have different paths to get to the same product or category page. Why is this an issue? Well if those two different URLs are going to the same product, then it’s fair to say that those are duplicate pages.

However, if you have a blog and you’re worried about your different categories having duplicate content because of the different categories you posted it in; the Search Engines are keen to this and understand blogs. Also, the more posts you get in those categories, the more it’ll mix up that content preventing any sort of duplicate content problem. Same story with post snippets.

One way is to browse your site to see if you have any of the examples above. Another is to type your URL into Copyscape. Keep in mind that when you do this, it is only showing you the result for that exact page that you entered, not sitewide. Also, it will not return results of duplicate content that you have on the same URL that you submitted your query for.

First, the odds of you hurting from other people stealing your content isn’t very likely. Lookup SEOmoz.com in copyscape.com and you’ll see that there are pages of results but because they were the originators of the content, it’s not likely that they’ll be filtered out or receive any sort of penalty.

If you have content that other people have copied or stolen, you can try e-mailing the webmaster and kindly asking them to take it down. Chances of them responding aren’t very likely so the best thing you can do is probably just forget about it. People steal content left and right on the Internet, dwelling on it is just wasting your time when you’re probably not getting penalized from it anyway.

Luckily if you are getting penalized because you have duplicate pages, it’s on your end of things and it’s relatively easy to fix. If you have duplicate homepage problems locate your .htaccess file.

Add the following code to redirect all your www-URLs to the non-www URLs:

RedirectMatch: 301 ^(.*)$ http://domain.com RedirectMatch permanent: ^(.*)$ http://www.domain.com

You’ll need to replace “domain.com” with your URL as well as change whether you want everything to go to www or non-www.

If you need to get rid of your /index or /homepage page problems you’ll need to implement a simple 301 redirect. This will also need to be specified in the .htaccess file using the code below:

Redirect 301: /badurl.htm http://www.example.com/

Change the example URLs to make sense with your particular situation.

Redirect 301 /index http://www.example.com

For more clarification, it’s telling the site to permanently redirect your /index to http://www.example.com leaving you with a clean URL structure. Now, all your duplicate homepages should go to either http://example.com or http://www.example.com, whichever you preferred.

For example, if you have a product site that has more than one way of getting to the product, those duplicate URLs could be hurting each other. For example:

http://www.site.com/ipods/skins/blue-ipod-covers vs. http://www.site.com/skins/ipods/blue-ipod-covers

Same page, different URLs. In this instance, using a rel=canonical tag is in your best interest. Using it will tell the major Search Engines that the page that copies your other page should be treated as one in the same. For example:

If http://www.site.com/ipods/skins/blue-ipod-covers isn’t the correct page, and you would rather have http://www.site.com/skins/ipods/blue-ipod-covers be the main page, you’d want to put a rel=canonical tag on http://www.site.com/ipods/skins/blue-ipod-covers. This way the Search Engines understand that it’s a user-generated duplicate page and that you want all the links and other metrics to be directed towards the right page. No longer will the search engines be confused on which page to display or give credit too.

Using the rel=canonical tag is an alternative to programming a 301 redirect. A 301 redirect is still the preferred way to guarantee the search engines understand your intent to move content from one URL to another.

In addition to fixing potential duplicate content issues, treating the two separate pages as one can help any keyword cannibalization that could be going on.

Tags: canonical tag, duplicate content


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